by Chris | Tue, Oct, 2020 | Design Thinking, Service design, UX design
You may notice that we say we create delightful experiences or we aim to delight customers a lot, but what do we mean by this? It’s more than just an adjective to make the experience seem better than normal. It has meaning. Well, it actually has two meanings and... by Chris | Mon, Aug, 2020 | UX design
If you’re looking for tips on what courses to study or potential job opportunities out there, this post is not that. Instead, I’d like to share the insights that led me to UX design in the hope that my experiences will resonate with those of you who may be unsure of... by Chris | Fri, Aug, 2020 | Research, UX design
To be customer-centric, you need to involve your customers in product research and developmentーIt is known Khaleesi. But with COVID, lockdowns and social distancing becoming the new normal, how is this possible? Can we rely on remote research as our only contact with... 
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