What heuristics are used for UX audits?

We have developed 50 heuristics covering Learnability and affordance, Accessibility and inclusion, UI design, Responsiveness, Navigation and feedback, Value proposition, comprehension, and trust. These heuristics result from combining Nielsen’s 10 usability...

Can I use AI for a UX audit?

Yes and no. AI tools are excellent for spotting accessibility issues or comparing UI elements against documented best practices extremely quickly. We actually recommend running an AI UX audit before adding the human element to pick up any big, obvious issues. At the...

When is a UX audit helpful?

A UX audit is most helpful when you need quick feedback on what big issues might be holding back your product’s user experience, but don’t yet have the time or budget for in-depth user research. It’s particularly useful before a redesign (to avoid carrying over...

What is a UX Audit?

A UX audit is a systematic expert evaluation of a digital product, such as a website, app, or prototype. It’s designed to uncover usability problems, possible friction points, and areas where the experience might not align with user expectations. For our UX audit, we...

Should I usability test everything?

No. You don’t need to usability test every screen or feature. Instead, usability testing is most valuable when used intentionally. On areas where the stakes are high, where users are likely to get stuck, or where your team is uncertain about a design decision. The...