A UX audit is most helpful when you need quick feedback on what big issues might be holding back your product’s user experience, but don’t yet have the time or budget for in-depth user research. It’s particularly useful before a redesign (to avoid carrying over problems), after launch (to identify quick wins), or when user feedback or analytics point to issues with task completion or conversion.

Whether your product is live or still in development, a UX audit can provide targeted insight into what’s working, what’s not, and where to focus design improvements for maximum value.