Should I usability test everything?

No. You don’t need to usability test every screen or feature. Instead, usability testing is most valuable when used intentionally. On areas where the stakes are high, where users are likely to get stuck, or where your team is uncertain about a design decision. The...

What can’t be usability tested?

Usability tests are great at finding out problems in a design or customer journey. What it can’t do is prove that a customer will definitely use it or how much they will pay for it, outside of the test. Usability testing will ensure that you don’t have...

What are the different types of usability tests?

Depending on what we want to learn and the fidelity of the designs we are testing, there are a few techniques we can use within usability testing. Concept test We use this when we want to test a concept of a solution, rather than the interface itself. The concept test...

What is the structure of a usability test session?

Each round will be different depending on what the main challenge is that we are testing, but usually, there are four main phases to a 60-minute usability test Warmup and background  First, we will ask general questions about the respondent. This is not only an...

Why usability testing is important?

With so much competition in the modern market, usability testing isn’t just a nice-to-have – it’s a must. It’s the secret sauce that allows you to really get to grips with your users’ needs and preferences, helping you create digital solutions that are functional,...